A note from a client..
Thanks so much for your patience and your help. You
have my business permanently and I will recommend you to my colleagues
and friends.
Have a great Day.
- Kate
|
Support
What happens when you need help?
|
1.
|
Most questions can be answered in your help pages. Your help pages are available to you
from your domain control panel. All of our clients have a domain control panel and access to
the help pages. We are constantly upgrading and adding to the help pages and they are a very
complete knowledge base of the answers to most problems you will ever have with your web site.
|
|
2.
|
We provide a help desk where you can submit a ticket for support. Support requests are
answered as soon as possible and once you register for the help desk you will have a database
of all your help requests and the answers in case you need to refresh your memory.
|
|
3.
|
You can call us on the phone at anytime. If we are busy and can not answer the phone you can
leave a short message and we will call you back shortly.
|
|
4.
|
If you email us and say you would like a phone call we will gladly call you. Just give us
your phone number and a good time to call.
|
|
|
Spam & Virus
Protection!
All of our hosting clients receive
SpamVault at no extra cost.
"SpamVault is the most powerful and easy to setup anti-spam system we've ever found.
We love it!"
- Buzz Nofal
The GraceNet
|
|